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For Specialists

  • Therapist & Counsellor
  • Fitness & Personal Trainer
  • Nutritionist & Dietitian
  • Life & Performance Coach
  • Burnout & Stress Coach

Partnerships

  • Training Centres
  • Universities & Academia
  • Professional Bodies
  • Become a Partner
Logo
  • Home
  • Find Specialists
  • Partnerships
    dropdown arrow
      Training CentresUniversities & AcademiaProfessional BodiesBecome a Partner
  • dropdown arrow
      Therapist & CounsellorFitness & Personal TrainerNutritionist & DietitianLife & Performance CoachBurnout & Stress Coach
  • Pricing

For Specialists

  • Therapist & Counsellor
  • Fitness & Personal Trainer
  • Nutritionist & Dietitian
  • Life & Performance Coach
  • Burnout & Stress Coach

Partnerships

  • Training Centres
  • Universities & Academia
  • Professional Bodies
  • Become a Partner

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HomePricing

Simple, transparent pricing.
No surprises.

Whether you're seeking support or offering it, no hidden fees, no surprises.
Just clear, fair pricing per session.

No monthly subscriptionPay per session onlyFull transparencyAll tools included

One simple fee structure for all

Specialists set their own session rates. A small per-session fee keeps the platform running and free to join for everyone.

10%
of session rate

Automatically deducted from the specialist's earnings, clients are never charged this fee.

£4
per session

Paid by the client on top of the session rate. Covers secure video, scheduling, messaging and payment processing.

£0
monthly subscription

Neither clients nor specialists pay a recurring fee. You pay only when a session takes place.

See the full cost breakdown

Move the slider to any session rate and see exactly what the client pays and what the specialist receives.

Specialist's session rate
£145

Client pays

Charged at booking
Session rate£145
Platform fee£4
Total Charged£149

Specialist receives

Paid via stripe
Session rate£145
SympathiQ Fee (10%)£-14.50
Stripe processing fee *see StripeVariable
Approx. net payout£130.50

Everything for clients and specialists

Secure video sessions

HD, end-to-end encrypted video calls. No extra app required — runs entirely in your browser.

Easy self-booking

Browse specialist availability and book in minutes. Automated reminders sent before each session.

Secure messaging

Private, GDPR-compliant messaging between you and your specialist between sessions.

Safe payment processing

All payments handled securely by Stripe. Your card details are never stored by SympathiQ.

Progress tracking

Your wellness score and session history, visible to you at any time in your personal dashboard.

Vetted specialists only

Every specialist is verified and credentialled before joining — you're always in safe hands.

Cancellations & refunds

Clear rules that protect both sides so everyone knows exactly where they stand.

For Clients

What to know before you book

Cancel more than 24 hours before

Full refund of the session rate and platform fee.

Cancel within 24 hours

100% of the session rate is charged per SympathiQ's Terms & Conditions.

No-show

Treated as a late cancellation, the full session rate is charged.

Rescheduling

Free with more than 24 hours' notice, subject to the specialist's availability.

For Specialists

What to know before you book

Late cancellation by client

You receive 100% of your session rate automatically — no dispute process needed.

Client no-show

Same protection — 100% of your rate is charged and paid via Stripe.

Platform-enforced

SympathiQ applies these rules automatically — no manual chasing on your part.

You cancel

Clients are refunded in full. Repeated cancellations may affect your profile standing.

Common Questions

Ready to get started?

Join as a client or a specialist — it takes just a few minutes.

Join SympathiQ